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FAQ
Info
This FAQ refers exclusively to the purchase process. For general questions about the product, please visit the “Help” or “Support” page.
What do I get after the purchase?
You will receive an email from Paddle.com with a link to download the license file. Download it and activate it by double-clicking or alternatively by dragging the license file onto the running app in the dock. For the next steps, it is worth taking a look at our help page.
I am an entrepreneur in the EU. Can I enter my VAT ID?
Yes, the international VAT identification number can be entered before selecting the payment method in the purchase dialog. The VAT will then be calculated accordingly.
Are there other ways to obtain the software?
Yes, the app is also available via the Apple AppStore. However, we recommend purchasing it here via our homepage, as this allows us to help you more flexibly in the event of problems.
In special cases, e.g. for larger volumes or if other means of payment such as bank transfer are desired, the purchase can also be processed directly with invoicing from Germany. Please contact us via the support form.
I have misplaced my license, what can I do?
The license download link remains valid indefinitely and should be in your e-mail. If you still have problems, we will be happy to send you the license again. Contact us via support form.
Which terms and conditions apply?
Here you can find our license terms. Our privacy policy also applies. Information about the manufacturer can be found in the imprint.